We take a small deposit to secure your appointment. This is credited in full against the cost of your vaccinations, with the balance settled at the pharmacy once your pharmacist has confirmed the right vaccines or products for you.
Need to cancel or reschedule? Please let us know at least 24 working hours before your appointment to receive a refund. Cancellations within 24 working hours, or missed appointments, are non-refundable.
Visit Frequently Asked Questions (FAQs) or contact our customer service for support from real people and medicine advice from UK pharmacists!
Your safety is our priority. As a fully registered UK pharmacy, we follow strict safety protocols to protect your health and privacy when ordering medicines online.
For any questions, message us on our WhatsApp or call 0203 771 8076 or 0208 051 2164.
Customer service hours: Weekdays 9am – 6pm, Saturdays 10 am – 4 pm.
Pharmacist duty hours for dispensing and clinical services: Weekdays 10am – 4pm
© 2026 My Private Pharmacist. All rights reserved.
My Private Pharmacist is operated by Haoma Pharma Ltd, registered in England and Wales under Company No. 08769418. Pharmacy services are provided from our GPhC-registered pharmacy premises, GPhC No. 9011652.